Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your personal information.

Information We Collect

At GlowBenefitLab, we collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support. This includes:

  • Name and contact information (email, phone number, address)
  • Payment information (processed securely through third-party payment processors)
  • Health and fitness information (with your consent)
  • Account credentials and preferences
  • Communication data (emails, messages, support requests)

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices and support messages
  • Respond to comments, questions, and customer service requests
  • Communicate with you about products, services, and events
  • Monitor and analyze trends, usage, and activities
  • Detect, prevent, and address technical issues and fraud

Information Sharing

We do not sell your personal information. We may share your information with:

  • Service providers who perform services on our behalf (payment processors, hosting services, analytics providers)
  • Business partners with whom we offer joint services or programs
  • Law enforcement or government authorities when required by law
  • Third parties in connection with a merger, acquisition, or sale of assets

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access and update your personal information
  • Request deletion of your personal information
  • Opt-out of marketing communications
  • Object to processing of your personal information
  • Request data portability

GDPR Compliance

As we serve customers globally, we comply with the General Data Protection Regulation (GDPR). EU residents have additional rights regarding their personal data, including the right to lodge a complaint with a supervisory authority. For more information about our GDPR practices, please visit our Legal Information page.

Cookies and Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities and preferences. You can control cookies through your browser settings. See our Cookie Policy for more details.

Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions about this privacy policy or our data practices, please contact us at glowbenefitlab@gmail.com or visit our Contact page.

Last Updated: May 2026

Our Partners

Frequently Asked Questions

How do I request my personal data?
You can request a copy of your personal data by contacting us at glowbenefitlab@gmail.com. We will respond to your request within 30 days as required by GDPR.
Can I delete my account and all my data?
Yes, you can request complete deletion of your account and associated personal data. Contact us and we will process your request, subject to any legal obligations we may have to retain certain information.
How long do you keep my data?
We retain your personal data for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Legal requirements may require us to retain certain data for specific periods.
Is my health information protected?
Yes, health information is treated as sensitive personal data and receives enhanced protection. We only collect health information with your explicit consent and use it solely for providing personalized fitness services.